Return And Buyback Policy for Tami Jewels

Last Updated: 12-Sep-2023

Return Policy:

At Tami Jewels, we take pride in the quality of our jewelry. Each article undergoes rigorous quality checks to ensure it meets our high standards. We are committed to providing you with the best products. However, we understand that there may be occasions when you need to return a purchase. To maintain trust and uphold ethical practices, we offer a 14-day return period from the date you receive your shipment.

Return Procedure:

1. To request a return for a refund or repair, please notify our team promptly with valid evidence of the issue within the designated 14-day timeframe.

2. Our dedicated team will carefully assess the issue and may request additional information if necessary to find a fair and reasonable solution.

3. If our initial response does not meet your expectations, you have the option to file a formal complaint. Your complaint will be registered, and higher authorities will review the matter to ensure a fair resolution.

Contact Us for Returns:

To initiate a return request or inquire about our return process, please contact our customer support team at support@tamijewels.com.

Buyback Policy:

Tami Jewels takes pride in creating jewelry that stands the test of time. We offer a convenient buyback option for customers who wish to sell their Tami jewelry articles back to us.

Buyback Procedure:

1. Upon your request, you will receive an estimate of the potential buyback amount, and there are no questions asked.

2. After receiving the estimate and deciding to proceed, please send the jewelry article to Tami's headquarters.

3. Our expert team will assess the article's condition to provide an accurate valuation. Please note that the final buyback amount may slightly differ from the initial estimate based on the article's condition.

4. If the jewelry article remains unaltered, and you are satisfied with the quoted buyback amount, we will initiate the transfer process within 6-7 working days.

5. If the jewelry article shows signs of tampering or you are not content with the quoted amount, the article will be returned to you. Please be aware that reasonable transportation charges and applicable taxes will apply in this case.

Contact Us for Buyback:
To initiate a buyback request or inquire about our buyback process, please contact our customer support team at support@tamijewels.com.